Pokémon X and Y: Update Released to Fix Errors in Lumiose City and GTS

Pokémon X and Y:  Update Released to Fix Errors in Lumiose City and GTS

On October 25, 2013 Nintendo announced that it was providing an update to fix some of the errors that players of Pokémon X and Y have been experiencing.  Among these were a rare problem in which players could not continue game play after saving the game in certain areas of Lumiose City, as well as errors sometimes occurring when certain features of the Global Trade Station (GTS) were used.

The problems with Lumiose City occur whenever a player saves their game in the one of the areas illustrated below, then ends their game.  When the game is then reloaded the controls are unresponsive.

Lumiose City


The GTS is a feature in the games which allows players to trade pokémon with other players around the globe.  An example of the type of errors which players have experienced with the GTS is a game crash and an error message stating “Communication Error: Hold Power Button To Turn Off Device” whenever a player tries to make a trade for Pokémon from certain countries, such as Korea and Japan.

In order to fix these errors, Nintendo has now made an update available in their eShop.  They are recommending that all Pokémon X and Y players download and install it.

Nintendo says that all of a player’s save data will still be there after they download the update.  In addition, they say that players should not delete the update data.  This data will be viewable in the “Downloadable Content” area of the Data Management menu.

In order to perform the update, Nintendo says that you should first do a system update to make certain that you have the most recent version.  Then, while you are connected to the Internet, select the appropriate QR Code for your game.  If you select the wrong code the update won’t work.

Pokémon X
Pokémon Y

Another way that you can receive the update is to start the Nintendo eShop on a Nintendo 3DS game system which is currently showing Pokémon X or Pokémon Y on its home menu.  This will show you a list of software which has updates available.  You can then choose to download the update for your game.

Once you have downloaded the update, it will automatically be applied to your game.  The data from the update will be saved on the SD Card that you have in your Nintendo 3DS.

When you restart your game, the version number should show as 1.1.  If it does, then your game has been successfully updated.

If you bought your game after the update was released on October 25, 2013 the version number 1.1 may not be shown.  If this is the case, you must download the update data and apply it.

Nintendo says that downloading the update should fix all problems that Pokémon X and Y players have been having when saving in Lumiose City as well as game crashes that are occurring when players use the GTS.

By Nancy Schimelpfening


Game Save Error (Lumiose City)

How to Update Pokémon X and Y

Pokemon X GTS Communication Error

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