Facebook Answers the Emotional Plea of a Father

FacebookFacebook has answered the emotional pleas of a father who just wanted to see his son’s “look back” video. His son died in 2012, at the age of 21, and the family have been unable to access his social media account, since. Numerous attempts to get access had failed, and the father decided to make one final attempt through a video plea on his own profile.

John Berlin stared into his camera, eyes red with tears and started with a simple speech about how it was crazy, but he had run out of options. The request was aimed directly at Mark Zuckerberg, as well as the Facebook community, and simply asked to be able to see the video. It came after Berlin’s son’s friends and family had shared their 62-second clips, which included photos of the 21-year-old. They brought happy memories for the father and he wanted to see the memories from his son’s own profile.

The 84-second clip was instantly shared thousands of times by other Facebook users, and he received messages from people he had never heard of. The clip was also shared on YouTube, in the hope that someone important would see it and deliver the request.

Just hours after the video was posted, Berlin received a phone call from the social networking giant. Facebook finally answered the emotional plea of the father and said that they would create the “look back” video of Jesse Berlin and share it with the family. It would include photos taken up to the 21-year-old’s death, in 2012.

Guardian Liberty Voice reported, two days ago, about the new videos that the social media giant has offered in celebration of its 10th birthday. The 62-second clips give a brief look into a person’s lifetime on the site, including status updates and the most popular photos shared. It is available for most of the 1.2 billion users, although those who have not been very active will only receive a thank you page, with a few photos shared from their lifetimes.

There have been some complaints about the “look back” videos, because of the auto-selection of photos and status updates. While there should be an option to edit the video, many users have reported that they could not find it and had to either share, as is, or ignore it. The problem is, some of the photos are embarrassing or the updates are not those that people really want to remember.

A Facebook spokesperson told TechCrunch that a feature would soon be available to edit the videos completely. This would include those that have already been shared. However, there is no release date set for this feature yet.

Whether Berlin will want, or be able to, change any aspect of his son’s video is another question. It has also raised questions about others who have deceased loved ones still with pages on the social networking website. While “memorial” pages were created in 2009, many others will want to see the “look back” video for their loved ones, like Berlin. The social media giant has not fully commented on this yet, but acknowledged there is more that it can do. For now, Facebook has at least answered the emotional plea of a father to see the “look back” video of his deceased son.

By Alexandria Ingham

Sources:

CNN
TechCrunch
Guardian Liberty Voice

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