Bannockburn Live took place in the United Kingdom over the weekend, but ticket refunds may be available. It was not as enjoyable as expected, and customers have complained over the poor organization. People were forced to queue for three hours or more just to be able to see the re-enactment of the famous Scottish battle.
The event was in place for the celebration of the 700th anniversary of the Battle of Bannockburn. IN 1314, Scotland defeated the English, and it has gone on to be one of the biggest battles ever to be remembered in the country. However, there are still very few artefacts and things known about the event, which make it even more interesting for some as they continue to search for more details.
In celebration, a full weekend of events was put on, costing the taxpayer £650,000. Tickets were on sale from £22 per adult, with some as much as £82.50, which included guaranteed seating at the battle re-enactment and a tour around the visitor’s center. There were original plans to have a three-day event, but one day was removed in January as a way to save money. That meant that the capacity was reduced by 25,000.
People complained almost from the start for the amount of time they needed to queue. This included the battle re-enactment, for food and just to get into the venue. However, getting in the re-enactment was the biggest complaint, considering it was supposed to be included as part of the ticket cost. The complaints have led to an apology for the way Bannockburn Live was organized, and ticket refunds may be available. The tourism committee run by the Scottish government will need to look into the events of the details first.
It was a very disappointing day for those who were not able to get into the battle re-enactment. This was the major part that so many people wanted to see, although the event organizers believed that there would be enough happening around the venue to avoid the long queues. A major issue was putting so much on within the enactment camp, which was only available for a short period of time.
The venue was able to hold up to 10,000 people, but only 3,500 could get into see the enactment at Bannockburn Live. There were six sessions held over the weekend, but customers still went home disappointed. The event organizers blame people not planning ahead, and waiting until later schedules, but there is also a lack of preparation from the organizers to blame. The tickets could have had a specific timing on the tickets to make sure the queues were kept to a minimum.
An inquest will happen to see where the organizers went wrong, and whether customers should be able to receive a refund for their tickets. The findings will also be used when hosting one-off events similar to this in the future. Chairman of VisitScotland Mike Cantlay has finally apologized for the running of the event. He originally refused to believing that VisitScotland was not in the wrong, and that it was due to people leaving it to the last minute.
It will be worth unhappy customers keeping an eye on the decision. Bannockburn Live ticket refunds may be available at a later date.
Opinion by Alexandria Ingham