Apple is apologizing for the bugs in the latest operating system for iPhones and iPads, iOS 8. The problems are so bad that a number of people have chosen not to download it, and continue to work from iOS 7. Some people who have upgraded are having to find workarounds because their phones are no longer working.
To make matters worse, the company offered an update to the new operating system, iOS 8.0.1. However, right away customers found even more problems. Some users were unable to receive or make calls, and iPhone 6 users were unable to use the fingerprint facility on their devices. Apple is now working on a new update to hopefully fix all the bugs, but has offered a workaround for now; especially for iPhone 6 and 6 Plus users.
The company does not usually offer downgrades, but some users have found ways to downgrade to iOS 7 due to the recent bugs. Those who have installed the most recent update will be able to downgrade to iOS 8 through iTunes for now. A third version of the newer operating system is expected within a few days.
Users are being warned not to bother downloading iOS 8.0.1 if they are given the option. It has also been pulled from iTunes to avoid anyone downloading it. People in the U.S., U.K., and Canada have all been affected according to reports.
Apple has apologized for the iOS 8 bugs, but stated that it is all part of the course when it comes to upgrading systems. Bugs get past testers and it is up to users to find them. Previous versions of the tech giant’s operating system have had issues, but never as bad as this. It is also not common for tech companies to have to recall a whole system update.
The recent update was designed to fix the bugs noted when iOS 8 was first released. Some apps could not access photos that were on iPads and iPhones, and the HealthKit software would not work.
There have been a number of issues lately with the tech giant. One of those is for Mac users. It appears that OS X could leave computers vulnerable to attacks. This is surprising considering Macs are supposed to be much more secure than Windows computers and protect against viruses and attacks automatically.
There have also been reports that the new iPhone 6 bends while in a user’s pocket. However, these claims have not yet been proven in full or tested.
While iPhone and iPad users have the chance to downgrade at the moment, it is not a perfect solution. There are still elements of the devices that will not work properly. However, users should only have to wait a few days for the latest update. The question is whether people will want to trust the tech giant. It is important to backup everything on the phone or tablet before updating the operating system.
An update will hopefully come by the end of the week. For now, Apple is apologizing for the iOS 8 bugs and offers a temporary solution.
By Alexandria Ingham