Amtrak Undergoes Upgrades

Amtrak Undergoes Upgrades

As of January 2016, Amtrak Cardinal Service has expanded and undergone upgrades. The Cardinal Line, which includes Trains 50 and 51, now offers upgraded business class seating, along with sleeping cars and coach class seating options. This route has long been considered one of the transportation service’s crown jewels and most picturesque. With the new […]

Customer Service to Improve at VA Hospitals

Customer Service to Improve at VA Hospitals

Veterans seeking medical treatment at many of the nation’s VA hospitals may soon see a significant improvement in customer service. The Department of Veterans Affairs (VA) has a new leader. Robert McDonald, the newly appointed secretary of Veterans Affairs, has declared war on inferior customer service. He has promised to mobilize personnel and resources in […]