Passengers Praise Crew of Triumph

 About Carnival’s “Triumph”

A Positive Note About Carnival’s “Triumph”

After the Carnival Cruise Ship “Triumph” left Cozumel, the ‘pleasure cruise’ became anything but.  An engine fire left the 900 foot plus vessel without power.  Over 3100 passengers were rendered to a survival state.  The pleasure was gone.

Without power food spoiled, bathrooms ceased to function.  Heating and air conditioning systems were entirely dysfunctional.  Very soon after the fire, food was rationed, passengers waited in lines for several hours to receive sustenance.

Sewage began to seep through the floors.  Toxic odors permeated the ship, creating a condition imitating the most gross and discomforting attempt at humor in a bad movie.

The passengers, who vowed at a rate of almost 100%, said they would never book a Carnival cruise again, however, they were universal in their praise of the 1086 members of the ship’s crew.

From blackjack dealers to chefs to dishwashers, the disparate crew, from about 60 countries, did “things I wouldn’t do,” one passenger said.

Built in 1999, the Triumph spans three football fields, weighs 102,000 tons and covers 13 decks, complete with four swimming pools, seven whirlpools, a giant casino and a relaxing spa. Passengers could dine at an array of restaurants, from the South Beach Club to the Paris Dining Room. They could lap up drinks in many of the ship’s bars, including the Big Easy.

On such a massive ship, the jobs of the 1,086-member crew vary widely. But when emergency calls, their duties shift to make the best of a bad situation. At least two passengers were evacuated, including one for dialysis treatment.

Without functioning toilets, the passengers were given red “biohazard” bags to dispose of biological waste material.  “At first, nobody wants to use it. But, I mean, after a while, you have no choice,” said Darryl Malone, a student at Texas A&M who was vacationing. “It got so bad, I was walking through the ship, and this little girl was like, ‘I need a red bag; I need a red bag.’ ”

Crew members from stewards to casino workers and food servers made an extra effort to calm and ensure passengers that they would be safe.  They checked on passengers around the clock as they slept on decks to make sure they were as comfortable as possible.  They announced “free beer and wine for everybody”.

“The people onboard the ship, the crew, has been amazing,” said Trey Love, who was celebrating his 40th birthday on Triumph.

“They did the dirtiest work,” said Dee Tucker, “doing things I wouldn’t do.”

“We’ve had our breaking moments. We’ve had our panic attacks. But it is what it is,” Bethany Nutt said while the boat was still being tugged toward shore.

Crew member Sachin Sharma of India said workers had no problems with being thrust into the icky job of handling the red bags filled with human waste.

“It’s very simple,” he said, “because we are used to it. That’s why we make the best effort for them. … It’s a part of the job.”

Once again it’s the working people of the world who go beyond their job descriptions and perform duties beyond their specified duties.

James Turnage

Columnist-The Guardian Express

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