GTA V Online: Rockstar Releases More Information on Character Loss

GTA V Online: Rockstar release more information on character loss
With GTA V player’s frustrations mounting, Rockstar are working feverishly to solve the problem of character, item, rank, property and cash loss. As the company learns more about the issue, they have been passing the information on to gamers who have experienced these losses.

The biggest question so far has been how can they get them back. R* are trying to establish a way that this can be accomplished. They have also set up automated email notifications for player’s issues if they subscribe to the Support Site.

While the games company are seeking a suitable answer to the losses reported by players and a way to provide restoration, they have passed on more hints that may help gamers to avoid the issue. Unfortunately, Rockstar have not addressed the Cloud Server issues that are causing many fans of the game so much dissatisfaction.

As more and more players find they cannot access the Cloud content their anger at the games developer is growing. Problems such as not being able to join a gaming session while their friends can and accessing the Cloud Server only sporadically, are just two of the many server issues.

R* have again posted new information on their support page. They have restated the same information about not hitting Retry as this will delete your temporary characters.

They have also pointed out that playing during a cloud outage will result in your character slots appearing blank. R* have said that even though these are blank, the characters are not deleted.

The company says that the GTA Online mode should not be entered if the R* Cloud Servers are not available. If the services do become available, the temporary character you created will not save. Players will need to return to Single Player mode and re-enter the GTA Online mode to load their old, non temporary, characters in order to save their progress.

GTA V Online mode has experienced problems since its launch. Rockstar have been working hard by making title patches available for both PS3 and Xbox 360 and addressing new issues as they arise. They are also working to fix the biggest problem addressed by gamers, the character, item, property, rank and money loss. They have yet to address the issue of inadequate server issues.

The company reiterated that players should pause the game upon exiting GTA Online and return to Single Player mode. This insures that a new save will occur and that this is essential for keeping any items you may have just purchased before exiting.

Rockstar are working on a fix to the Retry issue by making another title update.

The latest information provided explained that if previously created characters who do not show up on the character selection screen when players enter GTA Online, they should back out to the GTA V Story Mode. Once players have done that, they should then attempt to re-enter GTA Online. R* say do not create a new character in the empty slot.

If players get the “Rockstar Cloud Servers Unavailable” message they should repeat the above sequence or wait till the servers are back up. If they create a new character it could overwrite their existing one.

Rockstar Games continue to work on solving the outstanding issues and to apologize for all the problems. But GTA V fans are getting increasingly frustrated at the server issues. While R* have updated players on their efforts to fix the issue of character loss, they have yet to address the Cloud Server issues that are making so many gamers angry. All updates to GTA V Online issues can be found on the R* support page.

By Michael Smith
United Kingdom


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16 Responses to "GTA V Online: Rockstar Releases More Information on Character Loss"

  1. Travis   November 11, 2013 at 12:31 am

    I have waited almost a week to play on line but i keep getting
    the error mesg on how rockstars cloud is unavailable and it is pissing me off

  2. Come on...   October 13, 2013 at 3:55 pm

    I have never been able to connect to GTA Online. You guys are lucky. I tried deleting cache and redownloading the update only to play the innovative gameplay experience of a TIMED OUT screen after a gorgeous loading screen. Thanks, Rockstar!

  3. mr Levi   October 12, 2013 at 4:48 pm

    yep so even though they said they were working on how to restore peoples characters they have gone back on their word and thrown out the tiniest gesture possible of throwing $500,000 in game cash to EVERYONE, and a nice “sssooooorrryy but thanks for your money” to the people that lost houuuuuuuuurs of gameplay progress and watching everyone else race off ahead in ranks. I hope others find this as much of an insult as i do. R.I.P my rank 48 character…

  4. Yerh   October 10, 2013 at 12:46 pm

    Still haven’t got my character back

  5. david   October 10, 2013 at 4:19 am

    Take the money and run rock star! Also – retry button of doom. Fancy blaming their customers!

  6. Erich   October 9, 2013 at 12:41 pm

    So what they have done is false advertised, sold a game that didn’t work (gta online is not free you buy the right or license to play it when you bought the game so they have just scammed everyone
    By the way (playing during a cloud outage) they tried to blame it on players. Players cannot prevent the clouds from going down. When you started they may be up but if they go down while you are playing you lose your character,it makes sense that you should lose your character because they fail to keep the server up

  7. Don't matter   October 9, 2013 at 9:36 am

    They made so much money. They can afford better servers they just want to squeeze as much money into their pockets as possible. The game was released on September 17th we had to wait until October 1st to play online. Me personally I had to wait until October 5th for the game to WORK for me.. and now I’ve lost my level 47 character my buggati that cost a million and my 400,000 dollar house. I no life’d that game and it was all for nothing.. right now I can’t play it because they say don’t create a new character. Rockstsr you suck. when the money packs come out we better be receiving some of that for free, or just restore our characters since we lost then on YOUR sever.

  8. omar   October 9, 2013 at 7:13 am

    I cant progress on story mode no missions available

  9. Tim   October 9, 2013 at 2:19 am

    You’re all disregarding the fact that this article was meant to help, not to to please grammar Nazis. Grow up, people.

  10. HHHHH   October 8, 2013 at 5:43 pm


  11. stanb1200   October 8, 2013 at 9:44 am

    Learn to write. It’s your damn language.

  12. Dave   October 8, 2013 at 9:04 am

    This article was absolutely horrible to read. The numerous grammatical errors alone cause me to cringe at what is acceptable in the world of news. I am positive that we learned these skills throughout middle school and college.

    • James   October 8, 2013 at 1:03 pm

      Caused not cause. Hope that gets you off your high horse!

      • Michael   October 8, 2013 at 1:36 pm

        Don’t try and correct tenses, as you clearly don’t understand them yourself.

        • francisco   October 9, 2013 at 9:46 am

          ILol are you really complaining about grammatical errors?
          You’re the type of guy that can only get in GTA.. XD

    • Stephen   October 9, 2013 at 12:12 am

      You caused me to cringe.


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