According to Spotify, one of its users was hacked, and it is leading to an update for all Android customers. The upgrade is more of a precaution than anything else, and arguably shows just how companies should handle security issues. The news is just after auction site eBay was hacked three months before alerting users.
Oskar Stal, CTO of the company, announced on the blog that there had been a breach. As soon as the team was alerted, an investigation was started. Soon after, Spotify announced to all its customers publicly the events that had transpired and how the company was planning to deal with the situation.
The individual affected was informed, but no financial data or password information was taken. It was likely a targeted attack, and there is no belief that other users will be at risk from this. However, over the next few days, selected customers will be asked to re-enter login details to ensure their safety.
While the details of the security breach have not been confirmed, it seems to have something to do with the Android app. The company stated that an update would be released, and all Android users were urged to download it. There are no recommendations for any other smartphone users, or those who only use the desktop versions of the music streaming service.
It is wise for Spotify to announce the hacking on the particular user that is leading to the Android update. Not only have companies been under fire lately for how they have handled security breaches, the company recently announced that it had reached 10 million paying customers. While that is not on the same scale as eBay, which admitted to 145 million user details being stolen, it is still a large amount and transparency has been appreciated.
Since launching in 2008, the company has had a total of 12 billion hours of music streamed through the service. It started off slow, but has recently been promoting more mainstream bands. However, there are still a number of unsigned and alternative bands available for people to stream for free from their home computer. The apps were available to download for free, but users would have to pay to listen to music. However, the company changed that recently by offering an option to shuffle playlists.
Despite other companies attempting to launch a successful streaming service, Spotify has always come out on top. Apple is currently looking into launching something similar within its iTunes framework, while revamping the iTunes service as a whole. Apple already has iTunes Radio, which is reportedly doing better than the streaming giant.
There is no confirmation that the streaming users will need to do anything since the announcement of the hack until the new app is released. Once the Android app is out, users are recommended to download it. This will mean any playlists that were offline will need to be downloaded again. Hopefully customers will appreciate that the inconvenience is better than risking details are stolen in the future. This time only one user was targeted in the Spotify hacking attempt, but it could have been worse had the company not noticed that the Android app needed updating.
By Alexandria Ingham