Google Health App Complaints Addressed

Recently, the Google Health app replaced Fitbit and encountered a slew of customer complaints. Google is rolling out changes that will go into effect this week. Today, May 27, 2026, the new mobile app is rolling out, and Google Health joins the Google AI Pro subscription.

The primary draw of the app is the Gemini-powered Google Health Coach with a weekly “adaptive” fitness plan customized to the user’s goals. Other attractive features include insights across the sleep and health metrics, the workout library, and mindfulness sessions. Also, users can use the Coach to conversationally or photographically log a meal.

Once the changes go live, users will receive “Google Health Premium included in Google One” emails, and the previous plan will be cancelled. Fitbit Air users are still part of the three-month trial. Google Play will send a separate email detailing the change.

Google Health Premium is now part of Google AI Pro for $19.99 a month. Otherwise, it is $9.99/month or $99.99/year.

Google Health Complaints

One of the biggest Google Health complaints from users is that the “Today” dashboard only shows the user’s chosen health metrics at the top half of the screen. Google says it will “make it easier to customize your Today and Health dashboards so you can more easily re-arrange metrics within them or add or remove metrics.”

Google Health is also planning to add quality-of-life improvements, such as custom food viewing, creation, and logging, so the user can add custom food items to logs. The Today and Health tabs will have charts for hourly step goals, and a new 24-hour total sleep overview showing main sleep and naps.

The AI coach offered in the app is a divisive new feature. One user asked why they “have to scroll through paragraphs of AI slop” to view their own health information, while others state they have read helpful advice in the feature.

AI-Generated Ajustments Coming

• Google Health will be generating more concise messages without sacrificing helpful details, and will attempt to find the appropriate balance between objectivity and positivity.
• There will be more visuals like stats, charts, and maps in messages.
•  Users will be able to determine which activities will warrant Coach messages, so there will be less commentary on brief walks.
• Some users had runs incorrectly labeled as general workouts. This fix will be applied this week. will be rolled out this week.
• The app will ask for user intent more frequently before stating that the Coach would be a greater benefit.
• The current account migration process does not make it easy to delete a child account if it is not migrating or graduating the child. Coming in June, users will be able to delete child accounts and unblock account migration.

Weekly progress reports will be updated with a new design and the Google Health branding.  There will still be a breakdown of completed daily goals in addition to the week-over-week increase. No changes will be made to included stats: miles, floors, Active Zone Minutes, calories, average step hours, sleep, weight, and resting heart rate.

In a post, Google detailed upcoming sharing capabilities that will be coming soon. These capabilities include sharing data with Apple Health, sharing medical records with a provider or family members through Smart Health Links, and exploring and building data with command line interfaces (CLIs) and other AI skills.

Sources:

The Verge: Here’s how Google is responding to FitBit users who don’t like the new Health app
9to5Google: Google Health Premium joins AI Pro as weekly email redesigned
Gizmodo: Google is in Full-On Damage Control Over Its New Health App

Featured Image Courtesy of Adam Bautz’s Flickr Page – Creative Commons License